Data Protection Policy

The protection of your personal data is of particular concern to us. That is why we ensure that it is handled in a transparent and secure manner.

This includes measures such as the use of reliable server services at secure sites, wherever possible, the avoidance of cloud services belonging to third-party providers, and complete avoidance of Google services such as Analytics. We will use your personal data exclusively for the smooth running of our platform and its further development and will neither pass it on to unauthorised third parties nor sell it.

In the following, this data protection regulation will inform you about how personal data is collected or generated (processed) when you use this website.

It also explains how your personal data is used, passed on and protected and what options you have in relation to your personal data, and how you can contact us. Our aim is to make the data processing as transparent as possible for you. So, should you have any questions or comments about the handling of your personal data, please feel free to use the contact options listed below.

Contact details

Data controller as defined in data protection legislation, in particular in the EU General Data Protection Regulation (EU GDPR), is:

AMC – Actuarial Media Center GmbH
Hohenstaufenring 47–51
50674 Cologne

Tel.: +49 (0) 221 / 912 554/0
Fax: +49 (0) 221 / 912 554/44
Email: info@aktuar.de

Contact details of the supervisory authority responsible for this website:

German State Commissioner for Data Protection and Freedom of Information
Helga Block
Kavalleriestrasse 2-4
40213 Düsseldorf

Tel.: 02 11/384 24/0
Fax: 02 11/384 24/999
Email: poststelle@ldi.nrw.de

Your rights as user of our platform:

You may assert your rights as data subject, vis-à-vis the data controller or the data protection officer, using the contact option indicated above.

  • You have the right to obtain information about the personal data processed by us in accordance with Art.15 GDPR.
  • You have the right to have rectified inaccurate or incomplete personal data that we have stored on you, in accordance with Art.16 GDPR.
  • You have the right to erasure of personal data stored by us, in accordance with Art.17 GDPR, unless further processing is necessary, in one of the following areas:
    • for legal claims (establishment/exercise/defence)
    • to comply with a legal obligation
    • for exercising the right to freedom of expression/information
    • for reasons of public interest
  • In accordance with Art. 18 GDPR, you have the right to restrict the processing of personal data stored by us, provided that one of the following criteria is met:
    • you contest the accuracy of the data
    • you oppose the erasure of the data on grounds of unlawful processing
    • you still need the data for legal claims (establishment/exercise/defence), and we would usually erase it because we no longer need it
    • you have lodged a complaint against the processing in accordance with Art. 21 GDPR.

Your right to object to the collection of data in certain cases and to direct marketing in accordance with Art. 21 GDPR in detail:
If the processing is based on Art. 6 Para.1 lit. e or Art. 6 Para. 1 lit. f GDPR, you may object to the processing at any time on grounds specific to your situation. This objection shall also apply to any profiling. Please refer to this data protection declaration for the respective legal basis of the individual processing operations.

In the event of an objection, we will stop the processing of the corresponding data, without prejudice to compelling, legitimate reasons that we prove to you if they override your interests/rights/freedoms, or the processing in question serves to establish, exercise or defend legal claims (cf. objection in accordance with Art. 21 Para. 1 GDPR) .

If we process your personal data for direct marketing purposes, you may object to this processing at any time; this also includes profiling for the purposes of direct marketing.

In the event of an objection to direct marketing, we will stop processing the corresponding data (please see objection in accordance with Art. 21 Para. 2 GDPR).

  • In accordance with Art. 20 GDPR, you have the right to request a file containing the personal data we have stored on you in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another data controller.
  • Should we process your data on the basis of your consent, you can revoke this consent at any time with effect for the future.
  • You have the right to lodge a complaint with a supervisory authority, in accordance with Art. 77 GDPR.  To do so, you can either contact the supervisory authority of your place of residence, registered office or place of work, or the above-mentioned supervisory authority responsible for this website. A list of the supervisory authorities (for the non-public sector) and their respective address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Collection of general information when you visit our website:
When you access our website, information of a general nature is automatically collected. This information (server log files) includes, among other things, your IP address, the type of browser, the operating system used, the domain name of your internet service provider, and other similar data.  We will not use this information to draw conclusions about you personally. It is required for technical reasons to enable us to provide the correct content of web pages requested by you, and is mandatory for the use of the Internet. It is processed for the following purposes in particular:

  • to ensure problem-free use of the website.
  • the data is evaluated to ensure system security and stability.
  • to ensure that your connection to the website is established.
  • for administrative purposes.

The processing of your personal data is based on our legitimate interest arising from the aforementioned purposes of data collection, in accordance with Art. 6 Para. 1 lit.f GDPR. Only the data controller and, where appropriate, order processors receive the data.

Anonymous information of this nature may be statistically evaluated by us in order to optimise our website and the technology behind it.

Without the logging of your IP address, we cannot guarantee or otherwise fully guarantee the service or the functioning of this website. An objection is therefore excluded.

Data collection

SSL encryption:
We use relevant state-of-the-art encryption methods (e.g. SSL) via HTTPS to protect your data during transmission.

General information on data collection:
We collect personal data in order to enable you to use the Actuview platform as described in the Terms and Conditions. For this purpose, a registration by means of a registration form is necessary.
If you also provide us with data when you contact us (e.g. via the contact form, application or email), we will process it.
This refers to data such as your name, your address, your email address or your telephone number. Here we mark mandatory fields that are absolutely necessary for the purpose of establishing contact. Please refer to the respective forms with regard to the precise data that we collect. This data is used in accordance with Art. 6 Para. 1 lit. b GDPR. As soon as we have fully processed the operation (or, where applicable, resulting contract), the data will be restricted for further/other processing. Upon expiry of any retention periods on the basis of tax or commercial law regulations, the data will be erased, unless you have expressly consented to its further use or we have legal right to further use, in accordance with this declaration.

Use as guest (not logged in):
If you visit our website as a guest, only the general data mentioned above will be collected when you visit our website. Additional data collections (such as an analysis of your visit) will only take place with your express consent (please see below).

Registration and use as registered user:
In addition to the data requested in the registration form, we collect data for the use of further education media so that we may provide users with the documentation of further education and training certificates as guaranteed in the platform General Terms and Conditions.
This data can only be viewed by the respective user and by platform administrators. It will also not be passed on to third parties. Only an anonymised collection, aggregated across all users of the system, is made available to our partners; this data does not, however, allow for any conclusions to be drawn about an individual person.
Additional data collections (such as an analysis of your visit) will only take place with your express consent (please see below).

The purpose of data processing by the data controller and third parties
We only process your personal data for the purposes stated in this data protection declaration. Your personal data will not be passed on to third parties for purposes other than those mentioned. We will only share your personal data with third parties if:
you have given your express consent,
• the processing is necessary for the performance of a contract with you (in particular, the tracking of further education and training data),
• the processing is necessary for compliance with a legal obligation,
• processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not having your data shared.

Third parties to whom we pass on your data

Performance measurement when using the platform and the media
Organisations that make videos available to users on the portal, or that provide free access for their members, are provided with information (anonymised and aggregated only) ,to the extent available, on the use of the portal, the areas of the respective organisation and the training and further education media.
We would like to point out that this is not about data with a personal reference, but rather merely about summarised key figures intended to enable the organisations to draw conclusions about the use and relevance of the content made available, as well as about the quality of the offer in general. This serves the purpose of offering users maximum use and ensuring permanent access.

Website hosting
This website is hosted by Hetzner Online GmbH on servers located exclusively in Germany. Data processing only takes place on our behalf and on our instructions. It is a certified provider that fulfils the requirements of the GDPR and the German Federal Data Protection Act (BDSG (revised version)).

Contact details:
Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen
Tel.: +49 (0)9831 505/0
Fax: +49 (0)9831 505/3
Email: info@hetzner.com

Sendinblue is the newsletter software used by Sendinblue GmbH. Sendinblue only processes your data to send the newsletter; Sendinblue is not permitted to use or pass on your data for any other purpose. Data processing only takes place on our behalf and on our instructions. This is a certified provider that complies with the requirements of the GDPR and the BDSG (new version).

Contact details:
Sendinblue GmbH
Köpenicker Strasse 126
10179 Berlin
Tel.: +49 (0)30 311 995 10
Email: support@sendinblue.com

Advertising and notice areas
In view of our legitimate interest in accordance with Art. 6 Para.1 lit.f GDPR (interest in the economic operation of our online offer), we use Revive AdServer. Revive AdServer is an open source software tool for the integration and anonymised statistical analysis of advertisements (banners and videos). Personal data, such as the IP address, are neither recorded, processed nor stored by the Revive AdServer.

Contact details
Revive Software and Services BV
Jonkersvaart 36
9366 TC Jonkersvaart
Website: https://www.revive-adserver.net
Detailed description of data processing: https://www.revive-adserver.com/privacy/personal-data

Contact/Use of the comments and report feature
If you send us enquiries via the contact form, within a comments field on the portal, or via the report feature (e.g. concerning inappropriate content), or otherwise provide us with information, this information will be stored and processed by us for the handling of your enquiry and any possible follow-up queries, or for displaying the comments within the portal. If you contact us directly by email, telephone or fax, this enquiry and all personal data resulting from it (name, contact details, enquiry, etc.) will be stored and processed by us for the purpose of handling your enquiry. We will not share this information without your consent. If your enquiry is related to the fulfilment of a contract or pre-contractual measures, processing shall carried out on the basis of Art. 6 Para. 1 lit. b GDPR.

In all other cases, processing shall be carried out based on our legitimate interest in the effective handling of your query ((Art. 6 Para. 1 lit. f GDPR), or based on your consent (Art. 6 Para. 1 lit. a GDPR), provided that this has been requested.
We shall store any data/comments sent to us by you via enquiries, unless:
– you request that we erase it
– you revoke your consent
– The purpose for the data storage no longer applies (e.g. after your request has been processed)
Mandatory legal provisions such as statutory retention periods shall remain unaffected.

Erasure or blocking of data
We adhere to the principles of data avoidance and data economy. Therefore, we store your personal data only as long as is necessary to achieve the purposes stated here, as stipulated by the various storage periods provided for by law. As soon as the respective purpose or these deadlines end/are no longer applicable, the corresponding data is routinely blocked or erased in accordance with the legal regulations. This is usually already the case once the meeting/session has ended.

If you subscribe to our newsletter, we will use any data that is required for this purpose, or that is provided by you separately, to send you our email newsletter periodically on the basis of your having given consent as per Art. 6 Para. 1 Clause. 1 lit. a GDPR.
You may cancel your subscription to the newsletter at any time either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter or in the portal itself. After cancellation, we will erase your email address, unless you have expressly consented to further use of your data, it is still necessary for your portal access, or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
The newsletter is sent out as part of the processing on our behalf by a service provider to whom we pass on your email address for this purpose (please see third parties to whom we pass on your data).

In order to make visiting our website more attractive and to enable the use of certain features or to display suitable products, we use cookies on various pages. This serves to protect our legitimate interests in an optimised presentation of our offer, which override our interests, in accordance with Art. 6 Para. 1 Clause.1 lit. f GDPR. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are erased after the browser session, i.e. after you close your browser (these are called session cookies). Other cookies remain on your end device enabling us to recognise your browser when you next visit (these are called persistent cookies). You can find out how long they are stored in the overview in the cookie settings of your web browser.
Furthermore, our partners also help us to optimise our website offering. So, cookies are also set for this purpose. The processing of your personal data for these purposes takes place on the basis of your consent in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR. Information about the individual cookies, your consent and the option to revoke your consent in the future can be found here: Link Cookieauswahl

You can generally set your browser to notify you when cookies are set. You can also set your browser so that you can decide individually whether to accept one cookie. Furthermore, you can generally exclude the acceptance of certain cookies by means of a browser setting. As each browser differs in the way it manages cookies, please refer to your browser’s help menu for further information on this. For standard browsers, further information can be found via the following links:

Please note that if certain cookies are not accepted or excluded, the functionality of this website may be restricted.

We would like to point out that changes to settings only ever affect the respective browser. If you use different browsers, the settings must also be changed separately. Furthermore, you can delete cookies from your storage medium at any time. For further information, please refer to the help feature of your browser or operating system.

Use of Matomo (analysis)
This website uses Matomo, an open source web analysis application. Matomo Matomo uses „cookies“, text files that are stored on your computer and enable an analysis of the use of the website by you. The information generated by the cookie about your use of this website is stored and processed on our servers in Germany.
Your data will only be passed on to third parties in an anonymised and cumulative manner to the organisations mentioned under “Passing on your data to third parties”. This is, however, no longer personal data.
Matomo is used on the basis of Art. 6 Para. 1 lit. f GDPR. One goal of the analysis is to being able to provide a stable and bug free platform; the analysis helps us tracking errors and scaling the server environment.

Storage period
After a period of 14 months, we erase or anonymise all of your data that is stored on our servers and linked to cookies or user IDs. In cases where the data is relevant for the provision of further training certificates, an erasure period of 36 months applies. In addition, we keep the data stored on you, and which is necessary for use of the portal, for as long as you use the portal or until your user account is erased.

Use of Revive (adverts)
To enable us to display notices in various places, e.g. to draw attention to current events or to pass on information from our organisations to the user, we display „advertisements“ via the Revive Adserver. To enable us to control and measure the display of these advertisements, the Revive AdServer stores cookies on your computer. This stores a fixed, consistent ID with no personal reference. The cookies are automatically exchanged between the server and your browser and are technically necessary. A user cannot be identified personally; this is impossible and so does not occur.
You may prevent the storage of cookies by adjusting the appropriate settings on your browser. Please be advised, however, that if you opt out of using cookies, you may not be able to use all the features of this website.

Changes to our data protection regulations

We reserve the right to amend this data protection declaration so that it consistently complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then be valid for your next visit.

11 May 2021